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Dec 21, 2020 • Filed to: USB Recovery • Proven solutions
Have you ever had difficulty connecting your devices to your computer using a Prolific USB to Serial adapter? If yes you are lucky to find this page, it will give you all the information need to fix an unresponsive Serial driver adapter. You may have noticed a yellow exclamation mark hovering over or beside the USB to Serial Driver when searching your Device Manager and if you have we can all agree that it signifies a prevailing problem.
Overview of the Error
If you are not able to connect your device to your PC using a USB to Serial adapter it may be that
- The USB driver is outdated
- The USB Driver is missing
- Or even a corrupted driver
While you can't be so sure what the exact problem is there are solutions you can adopt to fix the issue once and for all. Read on to find quick fixes to resolve the problem.
1# Fix Prolific USB to Serial Driver not Working
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Solution: Roll your Prolific USB to Serial Driver back to an older version
Updating your drivers often work wonders for your system because it makes sure that it runs on the latest features that guarantee maximum functionality. Unfortunately updating your drivers can cause this kind of error especially if your latest update does not work too well with your hardware. Once you upgrade your PC to the latest Windows version your Prolific USB to Serial Driver also updates to the latest driver software and if the driver is not compatible with your Hardware issues may arise. To correct the error, you will have to download the driver again by following these steps.
- Right-click on your PC Start button and open Device Manager
- Double click LPT and COM ports then locate the Prolific USB to Serial Driver and right-click it so you can select Update Driver
- For driver software click My computer
- From My computer select 'Let me pick from a list of drivers available'
- Choose an older version from the list then click Next
- The driver you selected will be installed automatically
- Once it has been downloaded reconnect the driver to see if it works.
2# Fix Prolific USB to Serial Driver 'Coder 10'
Driver issues reveal themselves in so many ways or through messages such as
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- This device will not start (Code 10)
- There is no driver installed in this device
- The driver was not successfully installed
A code 10 error may arise because the chip you are using is not an original one. If you are using a fake, the manufacturer has a way of disabling it due to copy write infringement and the copy write takes effect once you download a recent update. To protect your PC from getting this code, you will have to make sure that your Windows 10 never updates a driver without approval. Updates come in the form of 64 bit and 32-bit drivers. Below we will show you how to work your way around the problem.
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Window 64 bit Fix
To fix Windows 64 bit OS including Prolific USB to Serial Adapter, follow through these steps.
- Download 'PL2303_64bit_Installer.exe and Save
- Remove every USB to Serial adapter from your PC and double click the 'PL2303_64bit_installer.exe
- Follow the prompt by plugging in one USB to Serial adapter the click on Continue
- Reboot your PC to get Windows up and running
If you have followed these process through and you still see the same error go to your device manager
- Open the control panel and navigate to Device Manager
- From your control panel navigate to the System category and click the Hardware tab
- Scroll to the LPT/COM port and double click Prolific USB to Serial Comm Port
- Click Drivers in the Properties section
- The Driver you choose should read '3.3.2.102 with an appropriate date attached
- If the date is wrong then it means the wrong driver was installed
- Unplug the Serial adapter and run the steps again to install the correct driver
Window 32-bit
For Windows 32-bit OS systems follow these steps
- You will have to download the 'PL-2303_Driver_Installer.exe and save from Microsoft download link
- Run the program and eradicate the driver if you can
- Run the installer once more to install a correct driver
To Troubleshoot for error if your device still does not work
- Go to Control panel, enter System to access your Device Manager
- Scroll down to the LPT/ COM port then double click Prolific USB to Serial Comm Port
- Click Driver in the Windows Properties section
- The driver must be numbered as '2.0.2.8' and dates accordingly
If the driver was not installed, remove the Serial adapter then run 'PL2303_Driver_Installer.exe' again. Follow directions in Device Manager to download the correct driver
The three solutions listed in this article have proven to be quite helpful in fixing a Prolific USB to Serial driver not working on Windows 10. They may appear confusing at first but if you follow each step in detail you can resolve the issue.
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For certain Universal Serial Bus (USB) devices, such as devices that are accessed by only a single application, you can install WinUSB (Winusb.sys) in the device's kernel-mode stack as the USB device's function driver instead of implementing a driver.
This topic contains these sections:
Automatic installation of WinUSB without an INF file
As an OEM or independent hardware vendor (IHV), you can build your device so that the Winusb.sys gets installed automatically on Windows 8 and later versions of the operating system. Such a device is called a WinUSB device and does not require you to write a custom INF file that references in-box Winusb.inf.
When you connect a WinUSB device, the system reads device information and loads Winusb.sys automatically.
For more information, see WinUSB Device.
Installing WinUSB by specifying the system-provided device class
When you connect your device, you might notice that Windows loads Winusb.sys automatically (if the IHV has defined the device as a WinUSB Device). Otherwise follow these instructions to load the driver:
- Plug in your device to the host system.
- Open Device Manager and locate the device.
- Select and hold (or right-click) the device and select Update driver software... from the context menu.
- In the wizard, select Browse my computer for driver software.
- Select Let me pick from a list of device drivers on my computer.
- From the list of device classes, select Universal Serial Bus devices.
- The wizard displays WinUsb Device. Select it to load the driver.
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If Universal Serial Bus devices does not appear in the list of device classes, then you need to install the driver by using a custom INF.The preceding procedure does not add a device interface GUID for an app (UWP app or Windows desktop app) to access the device. You must add the GUID manually by following this procedure.
Load the driver as described in the preceding procedure.
Generate a device interface GUID for your device, by using a tool such as guidgen.exe.
Find the registry key for the device under this key:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumUSB<VID_vvvv&PID_pppp>
Under the Device Parameters key, add a String registry entry named DeviceInterfaceGUID or a Multi-String entry named DeviceInterfaceGUIDs. Set the value to the GUID you generated in step 2.
Disconnect the device from the system and reconnect it to the same physical port.Note If you change the physical port then you must repeat steps 1 through 4.
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Writing a custom INF for WinUSB installation
As part of the driver package, you provide an .inf file that installs Winusb.sys as the function driver for the USB device.
The following example .inf file shows WinUSB installation for most USB devices with some modifications, such as changing USB_Install in section names to an appropriate DDInstall value. You should also change the version, manufacturer, and model sections as necessary. For example, provide an appropriate manufacture's name, the name of your signed catalog file, the correct device class, and the vendor identifier (VID) and product identifier (PID) for the device.
Also notice that the setup class is set to 'USBDevice'. Vendors can use the 'USBDevice' setup class for devices that do not belong to another class and are not USB host controllers or hubs.
If you are installing WinUSB as the function driver for one of the functions in a USB composite device, you must provide the hardware ID that is associated with the function, in the INF. You can obtain the hardware ID for the function from the properties of the devnode in Device Manager. The hardware ID string format is 'USBVID_vvvv&PID_pppp'.
The following INF installs WinUSB as the OSR USB FX2 board's function driver on a x64-based system.
Starting in Windows 10, version 1709, the Windows Driver Kit provides InfVerif.exe that you can use to test a driver INF file to make sure there are no syntax issues and the INF file is universal. We recommened that you provide a universal INF. For more information, see Using a Universal INF File.
Only include a ClassInstall32 section in a device INF file to install a new custom device setup class. INF files for devices in an installed class, whether a system-supplied device setup class or a custom class, must not include a ClassInstall32 section.
Except for device-specific values and several issues that are noted in the following list, you can use these sections and directives to install WinUSB for any USB device. These list items describe the Includes and Directives in the preceding .inf file.
USB_Install: The Include and Needs directives in the USB_Install section are required for installing WinUSB. You should not modify these directives.
USB_Install.Services: The Include directive in the USB_Install.Services section includes the system-supplied .inf for WinUSB (WinUSB.inf). This .inf file is installed by the WinUSB co-installer if it isn't already on the target system. The Needs directive specifies the section within WinUSB.inf that contains information required to install Winusb.sys as the device's function driver. You should not modify these directives.Note Because Windows XP doesn't provide WinUSB.inf, the file must either be copied to Windows XP systems by the co-installer, or you should provide a separate decorated section for Windows XP.
USB_Install.HW: This section is the key in the .inf file. It specifies the device interface globally unique identifier (GUID) for your device. The AddReg directive sets the specified interface GUID in a standard registry value. When Winusb.sys is loaded as the device's function driver, it reads the registry value DeviceInterfaceGUIDs key and uses the specified GUID to represent the device interface. You should replace the GUID in this example with one that you create specifically for your device. If the protocols for the device change, create a new device interface GUID.
Note User-mode software must call SetupDiGetClassDevs to enumerate the registered device interfaces that are associated with one of the device interface classes specified under the DeviceInterfaceGUIDs key. SetupDiGetClassDevs returns the device handle for the device that the user-mode software must then pass to the WinUsb_Initialize routine to obtain a WinUSB handle for the device interface. For more info about these routines, see How to Access a USB Device by Using WinUSB Functions.
The following INF installs WinUSB as the OSR USB FX2 board's function driver on a x64-based system. The example shows INF with WDF coinstallers.
USB_Install.CoInstallers: This section, which includes the referenced AddReg and CopyFiles sections, contains data and instructions to install the WinUSB and KMDF co-installers and associate them with the device. Most USB devices can use these sections and directives without modification.
The x86-based and x64-based versions of Windows have separate co-installers.
Note Each co-installer has free and checked versions. Use the free version to install WinUSB on free builds of Windows, including all retail versions. Use the checked version (with the '_chk' suffix) to install WinUSB on checked builds of Windows.
Each time Winusb.sys loads, it registers a device interface that has the device interface classes that are specified in the registry under the DeviceInterfaceGUIDs key.
Note If you use the redistributable WinUSB package for Windows XP or Windows Server 2003, make sure that you don't uninstall WinUSB in your uninstall packages. Other USB devices might be using WinUSB, so its binaries must remain in the shared folder.
How to create a driver package that installs Winusb.sys
To use WinUSB as the device's function driver, you create a driver package. The driver package must contain these files:
- WinUSB co-installer (Winusbcoinstaller.dll)
- KMDF co-installer (WdfcoinstallerXXX.dll)
- An .inf file that installs Winusb.sys as the device's function driver. For more information, see Writing an .Inf File for WinUSB Installation.
- A signed catalog file for the package. This file is required to install WinUSB on x64 versions of Windows starting with Vista.
Note Make sure that the driver package contents meet these requirements:
- The KMDF and WinUSB co-installer files must be obtained from the same version of the Windows Driver Kit (WDK).
- The co-installer files must be obtained from the latest version of the WDK, so that the driver supports all the latest Windows releases.
- The contents of the driver package must be digitally signed with a Winqual release signature. For more info about how to create and test signed catalog files, see Kernel-Mode Code Signing Walkthrough on the Windows Dev Center - Hardware site.
Download the Windows Driver Kit (WDK) and install it.
Create a driver package folder on the machine that the USB device is connected to. For example, c:UsbDevice.
Copy the WinUSB co-installer (WinusbcoinstallerX.dll) from the WinDDKBuildNumberredistwinusb folder to the driver package folder.
The WinUSB co-installer (Winusbcoinstaller.dll) installs WinUSB on the target system, if necessary. The WDK includes three versions of the co-installer depending on the system architecture: x86-based, x64-based, and Itanium-based systems. They are all named WinusbcoinstallerX.dll and are located in the appropriate subdirectory in the WinDDKBuildNumberredistwinusb folder.
Copy the KMDF co-installer (WdfcoinstallerXXX.dll) from the WinDDKBuildNumberredistwdf folder to the driver package folder.
The KMDF co-installer (WdfcoinstallerXXX.dll) installs the correct version of KMDF on the target system, if necessary. The version of WinUSB co-installer must match the KMDF co-installer because KMDF-based client drivers, such as Winusb.sys, require the corresponding version of the KMDF framework to be installed properly on the system. For example, Winusbcoinstaller2.dll requires KMDF version 1.9, which is installed by Wdfcoinstaller01009.dll. The x86 and x64 versions of WdfcoinstallerXXX.dll are included with the WDK under the WinDDKBuildNumberredistwdf folder. The following table shows the WinUSB co-installer and the associated KMDF co-installer to use on the target system.
Use this table to determine the WinUSB co-installer and the associated KMDF co-installer.
WinUSB co-installer KMDF library version KMDF co-installer Winusbcoinstaller.dll Requires KMDF version 1.5 or later Wdfcoinstaller01005.dll
Wdfcoinstaller01007.dll
Wdfcoinstaller01009.dll
Winusbcoinstaller2.dll Requires KMDF version 1.9 or later Wdfcoinstaller01009.dll Winusbcoinstaller2.dll Requires KMDF version 1.11 or later WdfCoInstaller01011.dll Write an .inf file that installs Winusb.sys as the function driver for the USB device.
Create a signed catalog file for the package. This file is required to install WinUSB on x64 versions of Windows.
Attach the USB device to your computer.
Open Device Manager to install the driver. Follow the instructions on the Update Driver Software wizard and choose manual installation. You will need to provide the location of the driver package folder to complete the installation.
Related topics
WinUSB Architecture and Modules
Choosing a driver model for developing a USB client driver
How to Access a USB Device by Using WinUSB Functions
WinUSB Power Management
WinUSB Functions for Pipe Policy Modification
WinUSB Functions
WinUSB
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